Business Intelligence Analyst

Tala was named one of the top 50 FinTech companies in the world. We are a financial technology company on a mission to make financial services simple, inclusive, and accessible for the doers and dreamers globally. More than 5 million people in emerging markets have borrowed through our smartphone app, which provides instant credit scoring, lending, education, and other personalized financial services. Headquartered in Santa Monica, we support the needs of our customers in Kenya, Mexico, Philippines, and India.
The Role
At Tala, we are connecting millions of people to the financial services they deserve. The Business Intelligence team operates in a nimble working style, flexing between a variety of business questions and data needs at the company. We are asked to investigate and solve big questions other companies have yet to find solutions for such as digital identity management and understanding customers fully based on their mobile data. You will be part of an innovative and fast growing team that pushes to provide access, choice, and control to thousands of customers.
As a Business Intelligence Analyst, you will drive optimizations by converting raw data into actionable insights. By tying together our mobile, demographic, operational, and spending data points, you will generate models and insights that will push our strategy and drive optimizations around the globe. As we continue to build on our core lending product you will help leverage and develop our data infrastructure to improve our operations. Our social mission requires you to provide quantitatively-driven and socially-conscious decisioning every day.

What you’ll do:

    • Analyze results: work with functional units to quantitatively evaluate the performance of different strategies
    • Problem-solve: translate vague business questions into specific data-driven solutions
    • Design and implement solutions: go beyond the analysis to manage business initiatives from conception to implementation and monitoring.
    • Knowledge share: coach other team members to apply quantitative decision making in their work

What you’ll need:

    • 1-2 years in marketing, product, operations, or risk management analytics position at a high-growth company (or equivalent experience)
    • Proficient in SQL and in at least one analytics language (ex. Python, R)
    • BA/BS in an analytical field
    • Self-starter who is capable of independently researching and designing solutions to a wide range of analytical challenges of a rapidly-scaling business
    • Comfortable in a fast-paced environment, understanding that week to week priorities may shift as new business challenges emerge
    • Experience in emerging markets in a professional or personal capacity
    • Experience with cleaning and validating data sets for analytical consumption. Familiar with ETL tools and processes is a plus.
    • Familiar with advanced modeling and machine learning techniques outside of school or Kaggle
    • Able to look beyond the immediate deliverable, find the real data problem, and solve for it
About Tala
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experiences. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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