(Global) Fraud Risk Manager

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Tala was named one of the top 50 FinTech companies in the world. We are a financial technology company on a mission to make financial services simple, inclusive, and accessible for the doers and dreamers globally. More than 5 million people in emerging markets have borrowed through our smartphone app, which provides instant credit scoring, lending, education, and other personalized financial services. Headquartered in Santa Monica, we support the needs of our customers in Kenya, Mexico, the Philippines, and India.
The Role
Lead Tala’s fraud prevention and KYC (identity verification) strategy, across each of our global markets.  As a key member of the Tala’s Credit team, you will be responsible for building out our fraud prevention and KYC decision strategies as a vertical within the Credit team.  You will be responsible for defining how we identify the first party and third party fraud for new and existing customers and implementing strategies to reduce their occurrences. You will report to the VP of Credit and Fraud Risk and partner closely with our Data Science, Product, and in-market Operations teams.  The results of the initiatives you lead will be a reduction in losses, driving exceptional business results that will allow us to serve more customers and deliver on Tala’s vision for the financial agency for all

What you’ll do

    • Define and operationalize scalable monitoring frameworks to identify and investigate suspected cases of first and third party fraud
    • Leverage quantitative and qualitative insights to implement fraud prevention strategies through both our automated decisioning system and manual intervention that result in a reduction of fraud losses while balancing impact on growth
    • Define Tala’s fraud prevention and KYC roadmap, taking input from key stakeholders and balancing a global perspective with the localized needs of each of our markets
    • Partner with in-market Operations teams to define appropriate KYC processes to verify customer identity with considerations for fraud risk,  conversion, and access, while ensuring we are compliant with local regulations.
    • Evaluate potential external data sources and vendors as options to evolve our fraud prevention strategy
    • Build business cases for new functionality that would improve our ability to identify and prevent fraud
    • Oversee deposit fraud considerations as Tala builds out our account product

What you’ll need

    • 4-7+ years experience in analytical roles in fraud prevention, with track record of success in FinTech, consumer lending, consumer banking or related industries
    • Demonstrated ability to derive insights from various forms of data and recommend and implement fraud prevention strategies that deliver meaningful business results
    • Clear understanding of credit and fraud risk, data science, and servicing
    • Ability to create hypotheses, set up experiments, query data, and analyze performance and success in order to derive actionable insights
    • Proficient in SQL and either Python or R
    • Strong leadership presence with ability to collaborate with key stakeholders to define and drive towards a shared desired outcome
    • Strong technical communications skills that allows candidate to partner with our Product and Engineering teams to define and deploy new features and strategies
    • Proven strong problem solving and analytical skills
    • Comfort working in a fast paced, dynamic environment with distributed teams
About Tala
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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