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Manager, Product Development

Warby Parker is looking for a seasoned Product Development Manager to lead the development and sourcing of beautiful frames in partnership with our designers. In this collaborative role, you’ll use your development and strategic sourcing experience to translate our designs into final products, all while optimizing cost, quality, and lead time. We’ll count on you to help Warby Parker set and execute a strategy for frame and raw materials vendors that aligns with our growth targets. You’ll be primarily accountable for vendor development, negotiations, sourcing, production management, and reporting on vendor performance metrics. On top of managing the timeline of new products and supporting our core business, you’ll seek new vendors that can help achieve our product and scalability goals. Sound right up your alley? Read on!

The Product Development Manager will report to the Sr. Director of Product Development under the Product Strategy team umbrella, which includes the Merchandising and Planning departments.

What you’ll do:

  • Manage multiple key factory relationships for both new developments and core businesses through the end-to-end product lifecycle
  • Partner closely with our designers to create a successful seasonal, chase, and long-term innovation development that leads to a high adoption rate for our prototypes
  • Work with internal teams to understand their product needs from a quality, price, and design perspective
  • Own the development calendar, ensuring that internal and external partners know and adhere to timelines
  • Continually assess Warby Parker’s current vendor base and spending, including forecasting, capacity planning, and sampling and manufacturing lead-times
  • Oversee the purchasing of all frames, then measure the delivery and quality performance associated with them
  • Negotiate costs while considering cost trade-offs within the product, vendors’ cost structures, and overall business volume
  • Identify and scout new frame vendors in line with our goals for scalability, social innovation, environmental impact, new capabilities, quality, and cost parameters
  • Manage internal and external processes associated with onboarding new frame vendors, including the introduction and facilitation of our Vendor Compliance Manual
  • Determine and report out KPIs to include in vendor scorecards, internal team performance measures, and future department goals

Who you are:

  • Backed by 5–8 years of relevant experience
  • An excellent communicator (online and in person) who demonstrates strong cross-functional collaborative skills
  • Always on top of things and unflappably professional—you’ll be working with external partners, so this is especially important!
  • Detail-oriented with super strong organizational and analytical skills
  • Confident relying on your judgment and past experience to set and accomplish goals
  • A seasoned, successful project manager
  • Proficient in Microsoft Excel, Google Drive, and Adobe applications (for viewing tech drawings, combining files, and making edits)
  • Experienced in working with international vendors and knowledgeable about the cultural, regulatory, commercial, operational, and logistical implications of managing day-to-day operations within that setting
  • Understanding of what drives vendors’ cost structures and capable of negotiating with overseas providers
  • Able (and excited!) to travel internationally

Extra credit:

  • Eyewear product development and sourcing experience

 

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.

At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.

We’re driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we’re all about, and our annual Impact Report and Racial Equity Strategy lay out how we’re sticking to these values. 

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